Here Are Some FAQ's
The Texas Department of State Health Services (DSHS) licenses and accredits online programs like 247 Food Safety to administer the Texas Food Handlers course. If you need your Texas Food Handlers certification online, just click “Enroll Now”. That will take you through enrollment, payment, and then immediately give you access to our online course.
No. The Texas Department of State Health Services does not mail certificates or cards. The certificate you receive on our website at the end of our course is your official document. If you need another copy of your certificate, you can get more copies yourself at any time by logging in to your account. You can also email us at info@247FoodSafety.com. We’re happy to email you another copy.
Of course. With your free Employer Account, you can also purchase pre-paid codes in any quantity you want. This allows you to pay for your employees to get their Texas Food Handler certified without having to create accounts for them or reimburse them. Just give them a pre-paid code, and they’ll enter it on the payment page when they enroll. It’s that easy.
Absolutely. It’s easy with our Pre-Paid Code system. When you create a free Employer Account, you can buy pre-paid codes in any quantity you want. When it comes time for one of your employees to take our course, just give them one of the codes and tell them to go to our website to enroll. When they get to our payment page, they’ll select “Pre-Paid Code” as the payment method and enter the code. It’s that easy.
We’re happy to look into it. The transaction may have been declined yet still resulted in a pending charge on your account. If this happens, the pending charge will not post to your account, but rather disappear or be reversed within a few business days. Email firstname.lastname@example.org if you’d like us to check it out.
When your credit/debit card declines online or in-store, your account will usually still show a pending charge. This is standard procedure among banks that is completely out of our control. The pending charge(s) should not post to your account, but rather disappear or be reversed within a few business days.
Nope! No quizzes, tests, or final exams. All you have to do is click through the course material. When you finish clicking through the course, your official Texas Food Handlers certificate will immediately appear in your account. A PDF copy of your certificate will also be emailed to you.
Purchases made on the 247 Food Safety website are non-refundable for any reason and accounts can not be transferred to another name. By proceeding with payment on the 247 Food Safety website, you accept full responsibility for the purchase and acknowledge that any refund request for any reason will not be honored.
When you enroll in our online Texas Food Handler’s course and subsequently make a payment, you are paying for access to the course. Our website provides access to the course immediately when payment is made successfully.
The Texas Department of State Health Services does not require us to obtain sensitive personal information like your Social Security Number, so we don’t ask for it. Our site just asks for basic information like your name, date of birth, email address, mailing address, and phone number. This information helps us communicate with you and identify you from our other students.
If you are also taking the TABC Seller Server training then we would collect the Social Security Number because the Texas Alcoholic Beverage Commission (TABC) requires us to report that as part of your identification with the TABC.
No. Texas Food Handler certificates are valid for 2 years, at which time they permanently expire. When your Texas Food Handler certificate expires, you must complete an accredited course again and be issued a new certificate.